At bombaybazar.shop, we are committed to ensuring a seamless shopping experience from the moment you place an order to the time it arrives at your doorstep. Please read through our delivery and returns policy for more information.

Delivery Policy

1. Shipping Locations

We offer shipping across India. Currently, we do not ship internationally, but we are working on expanding our services.

2. Shipping Charges

Standard Shipping: Free shipping on orders over ₹999.

Orders below ₹999 will incur a standard shipping charge, which will be calculated at checkout.

3. Delivery Time

Order Processing: Orders are processed within 1-3 business days.

Delivery Time: Delivery typically takes 3-7 business days after processing, depending on your location. Some remote areas may experience longer delivery times.

4. Order Tracking

Once your order is shipped, you will receive an email confirmation with a tracking number. You can track your order via our website or through the shipping provider’s website.

5. Delayed Deliveries

While we strive to deliver all orders within the stated time frame, some deliveries may experience delays due to unforeseen circumstances (e.g., weather conditions, holidays, or high demand periods). We will notify you of any delays.

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Returns Policy

We aim to provide a hassle-free returns experience. If you are not satisfied with your purchase, you may return it under the conditions outlined below.

1. Eligibility for Returns

Return Window: Returns must be initiated within 7 days of receiving your product.

Condition: Items must be unused, unwashed, and in their original packaging with all tags intact.

Non-Returnable Items: Innerwear, accessories, and customized products are not eligible for return due to hygiene and personalization reasons.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact us at support@bombaybazar.com with your Order ID and reason for return.

2. We will respond with further instructions on how to return the item.

3. Once approved, please ship the item back to us in its original condition.

3. Return Shipping

Return Shipping Costs: Customers are responsible for return shipping costs, unless the product is defective or incorrect.

Shipping Carrier: We recommend using a reliable and trackable shipping method to ensure the safe return of your item.

4. Refund Process

Once we receive your returned item, it will be inspected to ensure it meets our return conditions. If approved, we will process your refund as follows:

Refund Time: Refunds will be processed within 7-10 business days after approval.

Refund Method: Refunds will be credited to your original method of payment. Please note that shipping fees are non-refundable.

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Exchange Policy

At this time, we do not offer direct exchanges. If you wish to exchange a product, you will need to return the original item and place a new order.

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Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery by emailing support@bombaybazar.com We will arrange for a replacement or issue a full refund, and we will cover the return shipping cost for defective items.

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If you have any questions about our delivery or returns process, f

eel free to reach out to us:

Email: support@bombaybazar.com

Website: https://bombaybazar.shop/